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Business and Administration Courses

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Description

Business and Administration Courses

This enables a learner to know the skills required to start an office administration career.

The learner will be equipped with the basics of running the office, welcoming visitors, creating documents of business and receiving mails and calls. One can also select the units that cover social and personal development and business administration.

The certificate and award in administration and business can be done by anyone hat is beginning an office administration career. One has to be working in the industry or has access to the experience. No prior qualifications required.

THE INVOLVEMENTS OF STUDYING THE COURSE

This qualification cover several fields like working in administration and business, creation of business documents, handling calls and mails and working in groups.

To have the administration and business qualification, learning takes place with the training provider. Learning may take place in an environment of training or just at the workplace as part of development.

The assessment takes place at work at an experience site of work. An evidence portfolio will be developed which will show the learner has got the skills to perform the job. The evidence can be from the observation of the assessor, testimony from witness, work produced or oral questioning.

Level One

This is for those that want to be employed as administrative support in offices or those that have just began working in this field. This is for those that need a solid knowledge base and skills that will help them in a role of an administrative assistant or even a receptionist.

THE CAREEERS THAT THIS LEADS TO

Having the qualification can enable the learner to work various positions such as receptionist or administrative assistant. After getting this award, one can proceed to the certificate of level one. The units for the award can make a contribution to the certificate.

For those that want to continue to advanced work experience and training, consider:

Diploma or certificate in level two in administration and business

NVQ level two in administration and business

One may also have an interest in other qualifications:

Business skills level two

Diploma or certificate for legal secretaries level two

SVQ/NVQ level two customer service

THE INVOLVEMENTS OF DELIVERING THE COURSE

The trainers need assessors that are qualified to assess the course. They can be trained staff members or those recruited specifically.

There will be need for suitable resources and facilities for training and attainment of industry requirements by learners.

This is open for anybody but there must be enough resources for all learners that are required to complete the course.

The course can either be delivered in the workplace of college and those at college will need access to work experience.

Evidence portfolio will be used to assess the learners either from work products, observation or testimony from a witness.

Level One

This is for those that want to be employed as administrative support in offices or those that have just began working in this field. This is for those that need a solid knowledge base and skills that will help them in a role of an administrative assistant or even a receptionist.

This level has two qualification sizes:

Administration and business award level one

One has to complete adequate units to get seven credits.

The units are:

Receiving or making calls

Management of diary systems

Receiving visitors

Business and administration certificate level one

One has to do adequate units to gain 13 credits

The units are:

Creation of business documents

Maintaining relationships with customers

Storing and collecting information

THE CAREEERS THAT THIS LEADS TO

Having the qualification can enable the learner to work various positions such as receptionist or administrative assistant. After getting this award, one can proceed to the certificate of level one. The units for the award can make a contribution to the certificate.

For those that want to continue to advanced work experience and training, consider:

Diploma or certificate in level two in administration and business

NVQ level two in administration and business

One may also have an interest in other qualifications:

Business skills level two

Diploma or certificate for legal secretaries level two

SVQ/NVQ level two customer service