Business Skills Courses
The qualification enables a learner to have a range of skills that are tailored to the development needs of a personal career. The learner will select from units that cover administration and business, ITQ, customer service, management, human resources, finance and tem leading.
The qualification is appropriate for those that are beginners in the role of business skills and also can help one to specialize in various sectors within IT, finance and business.
THE INVOLVEMENTS OF STUDYING THE COURSE
The business qualification covers all the necessary skills and also offers several options including:
Finance
Customer service
Team leading
Learning takes place from a work environment.
Assessment is done in the work environment and it includes an evidence portfolio to meet the standards of the qualification. Evidence can be in form of e-observation, production work and professional discussions.
Level One
The level is appropriate for beginners. It focuses on the daily customer service and administrative tasks like answering the phone, filing and communicating in an effective manner.
Level Two
This is appropriate for those that are going up the ladder of career to develop special skills. It concentrates on professional responsibilities like solving problems, working effectively in the environment of business and supporting meetings.
Level Three
This is for those that are progressing in their career and have got experience and knowledge. This
is where one is required to show skills in organizing activities, decision making and completing
tasks.
THE CAREERS THAT THIS CAN LEAD TO
The qualification enables a learner to go into several administration and business roles such as:
Secretary
Office junior
Accounts clerk
Team leader
Administrator
Receptionist
Personnel assistant
Manager
THE INVOLVEMENTS OF STUDYING THE COURSE
The trainers need assessors that are qualified to assess the course. They can be trained staff members or those recruited specifically.
There will be need for suitable resources and facilities for training and attainment of industry requirements by learners.
This is open for anybody but there must be enough resources for all learners that are required to complete the course.
The course can either be delivered in the workplace of college and those at college will need access to work experience.
The other requirements can be downloaded from the handbook of qualification from the section of center documents.
Level Three
This is for those that are progressing in their career and have got experience and knowledge. This is where one is required to show skills in organizing activities, decision making and completing
tasks.
At this level, three qualifications are available:
Business skills level three award
Business skills level three certificate
Business skills level three diploma
Every qualification has got core and optional units covering areas including:
Delivering presentations contributing to project running
Supporting team members in the development, implementation and identification of new ideas
THE CAREERS THAT THIS CAN LEAD TO
The qualification enables a learner to go into several administration and business roles such as:
Secretary
Office junior
Accounts clerk
Team leader
Administrator
Receptionist
Personnel assistant
Manager